Mobile Home News
News / Consumer

7 On Your Side:What You Should Know Before Buying A Mobile Home

7/25/06 - Tyler, TX
Allison Wells thought she'd never see her $1000 deposit again. Money she gave to now defunct Pleasant Homes in hopes of owning a mobile home.

"The response from the actual salesman that was dealing us and helping us was 'Oh you think you're going to put money down on the house and back out of the deal and get your money back?'," recalls Allison.

She was ready to cut her losses until she got help from Chris Harry, President of Academy Homes in Tyler and board member for the Texas Mobile Homes Association.

"The law protects the consumer in every avenue," says Harry.

Here's how: Harry says every dealer should have a sign like in their business, showing they are licensed and bonded. "It's an insurance policy that basically says if we fold our doors, whomever has money at our locations can file against that bond," Harry explains.

Harry instructed Allison to begin a paper trail by writing a certified letter to Pleasant Homes requesting her full deposit back. Then he referred her to the complaint form at the Texas Department of Housing and Community Affairs website.

"I filled it out, mailed it along with copies of the letters, certified receipts from Pleasant Homes, all the documentation that we had," says Allison.

The state agency reviewed her complaint and just over a month later, Allison's check was in the mail.

"Oh I was elated!," says Allison smiling. "I was just ecstatic!"

Before you buy, use the Department of Housing and Community Affair's website to make sure the home is registered, verify previous ownership and find out if there are liens on the home.

"Why would you not want the consumer to be comfortable 100% with the business transaction and be able to verify it," says Harry. Allison's happy ending doesn't end there. She's bought a home from the same company who stepped in to help her, and has moved in just in time for the birth of her first child.

Chris Harry also suggests get copies of everything you sign. Detailed documentation is what worked to Allison's favor when getting that refund.

Alabama
Alaska
Arizona
Arkansas
California
Colorado
Conneticut
Delaware
FLORIDA
  •   Lake City
  •   Ocala
  •   Plant City
  • Georgia
    Hawaii
    Idaho
    Illinois
    INDIANA
  •   Garrett
  •   Topeka
  • Iowa
    Kansas
    Kentucky
    Louisiana
    Maine
    Maryland
    Massachusetts
    Michigan
    Minnesota
    Mississippi
    Missouri
    Montana
    Nebraska
    Nevada
    New Hampshire
    New Jersey
    New Mexico
    New York
    North Carolina
    North Dakota
    Ohio
    Oklahoma
    OREGON
  •   McMinnville
  •   Woodburn
  • Pennsylvania
    Rhode Island
    South Carolina
    South Dakota
    Tennessee
    TEXAS
  •   Athens
  •   Burleson
  •   Seguin
  • Utah
    Vermont
    Virginia
    Washington
    West Virginia
    Wisconsin
    Wyoming